Ginny had found an HMO in London through a property-finding company.
She had been told the property was ready to rent and had already paid a deposit towards the purchase.
Before proceeding, she asked me to inspect the property and give her an independent view.
The property had extensive damp, required significant remedial work and, in my assessment, did not meet the relevant building requirements expected for the proposed HMO use.
This was not the ready-to-rent investment Ginny believed she was buying. I advised her not to proceed with the purchase.
The property-finding company initially refused to return her deposit. I then helped Ginny understand the issues, the evidence she had and the practical steps she should take next. She challenged the position successfully and recovered her deposit.
But the relationship did not end there. I have since advised Ginny on purchasing HMOs in other locations. She went on to buy other HMO properties that are now operating profitably.
Good property advice is not always about helping someone buy. Sometimes the best outcome is knowing when not to.
"We won the case against the online property agent, all thanks to you. We really appreciate your help in every way."
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